Account & Billing FAQs

Billing Questions

• What is the refund policy?
• What is the Current NBA League Pass Auto Renewal Policy?
• May I cancel any time?
• How can I update or change my payment method?
• What are the accepted payment methods?

Account Information

• What should I do if I forget my password?
• How Do I Create an NBA Account?
• How Do I Change the Nickname Associated with My NBA Account?
• How Do I Change the Email Address Associated with My NBA Account?
• I Previously Owned an NBA League Pass Subscription. Do I Need to Create a New Account?